The Orthopaedic Institute complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Orthopaedic Institute does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
The Orthopaedic Institute provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters and some written information in other formats upon request (large print, accessible electronic formats, other formats). We provide free language services to people whose primary language is not English, such as: qualified interpreters.
If you need these services, you may call the Scheduling Department at (352) 309-1363. If you believe that The Orthopaedic Institute has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Corporate Compliance at 4500 West Newberry Road, Gainesville, FL 32607 or (352) 309-1363. You can file a grievance in person or by mail or phone. If you need help filing a grievance, Corporate Compliance is available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TDD). Compliant forms are available at http://www.hhs.gov/ocr/office/file/index.html .
Florida’s Top 15 Non-English Languages 15_Languages.pdf